All questions and answers

I didn’t receive an order confirmation by e-mail, what should I do?

You will receive an order confirmation within 30 minutes after placing your order. If you have not received the order confirmation in your inbox, please check your junk mail (spam) folder. If the order confirmation has not been received there either, please contact our customer service. You can reach our customer service via: info@velvett.eu or +31 (0) 499 700279.

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