All questions and answers

What payment options are there?

You can pay for your order in various ways. This includes iDEAL, PayPal, Credit Card, KBC / CBC Payment Button (late payments possible), Belfius Direct Net and MisterCash. Payment can also be made in cash upon collection in the showroom. iDEAL is by far the fastest, easiest and safest way to pay for your order. When you use telebanking (online banking) you can pay with iDEAL. More information about the payment options can be found on this page.

The Netherlands
Ideal
You can use iDEAL when you use one of the following banks: ABN AMRO, ASN Bank, Friesland Bank, ING, Knab, Rabobank, SNS Bank, SNS Regio Bank or Triodos Bank. With this option you pay via the trusted website of your bank. If you want to pay via iDEAL, select this option when entering your order details; the rest is self-explanatory.

Pay in 3 instalments
With this payment option from IN3 you pay in three instalments. The purchase amount is divided into three equal amounts. The first instalment is paid when placing the order, within 30 days you make the second payment and within 60 days you make the third payment. This is interest-free, so there are no additional costs 

Afterpay
AfterPay carries out the entire post-payment process for Velvett. This means that you will receive a payment overview from AfterPay. With the AfterPay App you can view and pay this payment overview, securely and conveniently using your smartphone. Using My AfterPay you can manage your payment overviews using your computer or tablet. AfterPay will keep you informed via push notifications & email when a payment overview is ready for you. AfterPay performs a data check in order to approve your request to pay afterwards. AfterPay has a strict privacy policy as described in its privacy statement. In the unlikely event that your request for payment with AfterPay is not authorised, you can pay for your order with another payment method. You can always contact AfterPay for questions. For more information, we refer you to AfterPay.

Direct bank transfer
Placing an order with a direct bank transfer is also possible at Velvett. If you choose this, you transfer the purchase amount to our account yourself. You will receive the instructions for this as soon as the order has been placed. As soon as the amount has been received, we will immediately send your order.

Paypal
At Velvett.eu you can pay via PayPal. A PayPal account is like a digital wallet. A safe and convenient place where you can store and easily use payment methods. You no longer need to remember credit card information or search for your random reader. All you need for a PayPal payment is your e-mail address and PayPal password. More information can be found on the PayPal website.

Maestro
With the Maestro debit card from MasterCard, you can pay easily and securely with your own debit card. Does your debit card have a Maestro logo? Then this option can be used.

Visa/Mastercard 
At Velvett.eu you can also pay with a MasterCard or VISA credit card. This is done via an SSL secured server, which sends your credit card details securely. We do not charge any fees for credit card payments. Once your credit card details have been checked, your order will be processed and shipped.

Belgium
MisterCash / Bancontact
Belgian customers can pay at Velvett.eu through MisterCash. It can be compared with the iDEAL payment system in the Netherlands. We do not charge any fees for MisterCash payments.

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