Privacy Policy

Velvett respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest, we will only use this information with your permission. Velvett will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

Due to the new privacy legislation, you will be asked several times for confirmation regarding the processing and storage of your data. Velvett uses the collected data to provide its customers with the following services:

Processing and storage of data to provide you with the best possible information

The contact form, using this contact form you can easily contact us. The entered personal data will only be used to provide necessary information. This information is never shared with third parties.
Kiyoh reviews, through the Kiyoh reviews you have insight into our reviews. When you post a review yourself via Kiyoh, you are able to decide which data you make public. You can also post a review anonymously.
Order form, we need your name, e-mail address, delivery address and payment details to process your order and to keep you informed of its progress. Our carrier, Sendcloud, receives your data in order to process the shipment. There is a processor agreement with our carrier so that your data is used exclusively for this purpose.

Processing and storage for targeted personalised offers

Facebook, through Facebook we can show targeted offers on your timeline. The received data is used exclusively for this purpose and is never made public. Facebook will also have the information obtained.
Google Analytics, through Google Analytics we can obtain information regarding the use of our website. With this information we can optimise our website and personalise and optimise offers. Google will also know your use of our website and your IP address. This information will never be made public.

Velvett does not sell your information
Velvett will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Cookies
Cookies are small pieces of information that are stored by your browser on your computer. Velvett uses cookies to recognise you on your next visit. Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies provide information regarding personal identification. You can set your browser so that you do not receive cookies while shopping at Velvett.

Cookies

When you leave a comment on our site, you can indicate whether we may store your name, your e-mail address and website in a cookie. We do this for your convenience so that you do not have to re-enter this information for a new comment. These cookies are valid for one year.

If you have an account and you log in to this site, we will store a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you have any questions about Velvett’s Privacy Policy, please contact us. Our customer service will help you if you need information about your data or if you want to change it. In case changes to our Privacy Policy are necessary, you will always find the most recent information on this page.

 

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